Phaedra wrote:Is anyone from TBS actually reading this forum ?
hi and yes, we read the forum, but once again i want to mention that there are support e-mail addresses in case you want to be sure you will receive help as soon as possible, because answering to the forum is less priority than direct e-mails. in any case, sorry, that you got the feeling no one is reading your posts or care to help, but please, let's be reasonable - i think response in 72 hours during the business days is quite acceptable - after all we answer in the same order in each the questions are received and as i mentioned direct e-mails to us have higher priority than forum posts.
anyway, first of all as you can read in this thread the similar problem that another customer experienced wasn't related to TBS hardware or drivers at all, but by third-party hardware ("WLAN PCI card") installed in his system and removing that PCI board from his system solved the problem for the customer and thus no one else currently has such problem, which means it's isolated case to your system.
so, if the exact reason for the problem you're experiencing is not pin-pointed and known for sure then even if you "dump this card and spend even more money on something different" can't guarantee you that with the next DVB hardware you won't have the same problems - my point is, please, don't blame wrongly someone before be sure who/what exactly to blame.
also, i don't think your problem is related to:
because it's very specific problem that has something to do with C-band and it's again isolated case to one customer that it's solved when he's using older drivers.
i think the best way to rule out TBS hardware/drivers is to try your card in another computer system. if you try older version of the driver and if with all of them the problem occurs it's just not allow to rule out anything - it still could be something wrong with your motherboard for example that triggers the problem.
BTW, all older driver releases are available for download on the website:
in any case, in my opinion trying the card on another computer is most informative way to test and requires less time to rule out huge part of the possible causes for the problem.