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64bit driver does not like removal and reinsertion of tuner

PostPosted: Thu May 13, 2010 7:02 pm
by Kazdalk
Hi,

does any find that the Windows 7 64bit driver errors when the tuner is removed from the USB port and then reinserted. I tried leaving it out for a few minutes and then putting back in and it still errors. Only thing that clears the error and gets the tuner working again is a full reboot...

Re: 64bit driver does not like removal and reinsertion of tu

PostPosted: Tue May 18, 2010 10:52 am
by Irene
Hi Kazdalk,

We are sorry that we can't check the problem from your description.
Would you mind trying the driver of Vista x64, to see if you have the same prolem as with the win7 x64 driver?
Because we don't have this kind of problem here. We need your help to understand your situation and solve the problem for you ASAP.
^_^

Re: 64bit driver does not like removal and reinsertion of tu

PostPosted: Wed May 19, 2010 10:40 am
by Irene
Hi Kazdalk,

We had test in our win7 64bit pc environment,plugin stick->play with DvbDream->shut down DvbDream->plugin again->start DvbDream->working.
So please tell us your operation steps,i will follow your steps test again,and please send some screen capture of the error,it will help us to understand what's going on.

Thanks,regards!

Re: 64bit driver does not like removal and reinsertion of tu

PostPosted: Fri May 21, 2010 5:29 pm
by Irene
Hi,

Thanks Kazdalk for helping to solve the problem of win7 64bit DVBC stick problem.

the DVB-C USB stick Windows 7 64bit driver errors when the tuner is removed from the USB port and then reinserted. Because DVBLink TVSource does not releasing the tuner and then causing problems when the tuner is reinserted.
The driver starts properly when the DVB Link Server is stopped before reinserting the USB stick.