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Bluescreen with TBS driver

Bluescreen with TBS driver

Postby Richstant » Tue Feb 03, 2015 5:27 pm

I've just bought a TBS6285, running win7 x64. Everything works fine, however since installing it, I've had 2 BSOD's. Reading the minidump file, both were caused by the TBS6285 driver. Has anyone else seen this? Any suggestions?
Richstant
 
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Joined: Mon Feb 02, 2015 9:13 pm

Re: Bluescreen with TBS driver

Postby smile » Fri Feb 27, 2015 5:30 pm

Hi Richstant
sorry for that, can you give me more info of this problem? :)

Thanks
smile
 
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Re: Bluescreen with TBS driver

Postby Richstant » Sun Mar 01, 2015 2:18 am

What sort of info would you like? I could post the minidumps?
Richstant
 
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Joined: Mon Feb 02, 2015 9:13 pm

Re: Bluescreen with TBS driver

Postby Richstant » Sun Mar 01, 2015 2:28 am

I've attached a screenshot of the last few minidumps....
BSOD.jpg
Richstant
 
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Re: Bluescreen with TBS driver

Postby Richstant » Wed Mar 11, 2015 5:37 am

Anyone? Is there an official support line I can contact?
Richstant
 
Posts: 4
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Re: Bluescreen with TBS driver

Postby steven » Wed Mar 11, 2015 2:41 pm

Hi Richstant

Can you tell us that which driver version you are using ?and which soft you are using with your 6285?
so we can test in our side. and you can send this detail information to our support#tbsdtv.com
we will reply you as soon as possible.

Thanks

Kind Regards

steven
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