by MarCelluS » Thu Apr 02, 2015 7:10 pm
I understand selling stuff is the target of TBSDTV. Writing a manual would be quite effective, but costs too much, am I right? Why is there no decent manual and why there is no one that can point me in the right direction? Now I feel like I am annoying everyone here, but the real problem seems to me is the fact that there is no real support to customers from tbsdtv? Again, I started with high hopes with this MOI+ device. Beautifully advertised on the tbsdtv.com site, but not meeting any expectations about this device. The web interface is built for TVheadend, TVheeadend is not working with encrypted channels, right? So I understood using VDR is the next option. So, I did. BUT, when scanning channels it only works with just ONE satellite. No matter what I tried. I am not a computer wizz, and when I have some free time, I study the information I find Googling the internet about VDR. Ridiculous! But I think, if you sell such a device, there should be some decent support for it, too. Or a manual about ALL the software on it. Or the configuration should be the same as a SAT tuner device you buy in any sat shop, so one is not confronted with complicated programming stuff!!!! The card I put in it, by the way (TBS6991) did work perfectly in Windows 7 media center. And, when I informed about compatibility of the card with MOI+ BEFORE I bought the it, one ASSURED me it was compatible and going to work. Still, I sit here with a new device not working. The device came with 1.0.2 version of the software, or version 1.0.1?? Left it says 1.0.2, on top it says 1.0.1. Because of tinkering with the MOI+ all the time I need to re-flash it. So you can understand I am not very pleased with this. I am working as a satellite and internet mechanic in my daily life and all devices I ever got under my management I left working with satisfied customers. You can understand I will never advise any product of TBSDTV to any customer of mine. The fact that I stated my trouble with this case here and nothing being done to investigate by your experts only makes it worse. THANKS!!!! OH YEAH, WHERE THE H*** IS JACK????