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MOI Pro AMD restart or shutdown problem

MOI Pro AMD restart or shutdown problem

Postby krmlk » Fri Feb 19, 2021 5:23 pm

I am using 2x Moi pro AMD since 2016 and one of the MOI started to crash or restart without any reason. Sometimes it restarting own daily 2-3 times or crashing or shutting down itself.

For troubleshooting what should I do first?
krmlk
 
Posts: 27
Joined: Mon Jul 20, 2015 8:04 pm

Re: MOI Pro AMD restart or shutdown problem

Postby steven » Sun Feb 21, 2021 9:17 am

Hi Sir

For the problem one MOIPro-AMD check the heat dissipation you can take out the tuner card and DDR and insert again

Thanks

Kind Regards

steven
steven
 
Posts: 2199
Joined: Fri Aug 06, 2010 3:23 pm

Re: MOI Pro AMD restart or shutdown problem

Postby krmlk » Tue Mar 02, 2021 5:09 pm

thanks you are right,

we have found the problem one of the internal fan has been corrupted and should change. How we can organise it?
krmlk
 
Posts: 27
Joined: Mon Jul 20, 2015 8:04 pm

Re: MOI Pro AMD restart or shutdown problem

Postby steven » Wed Mar 03, 2021 5:47 pm

Hi sir

Please send email to our support@tbsdtv.com and take some picture tell us which FAN have issue

Thanks

Kind Regards

steven
steven
 
Posts: 2199
Joined: Fri Aug 06, 2010 3:23 pm


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