Windows 10 return from sleep problems

[AlunS]

When I have the Windows 10 driver (v 1.0.0.2) installed for this card, when my PC returns from sleep, Windows shows a black screen. It's not clear if it's just a blank screen that's the problem or if the PC simply hasn't returned from sleep though.

If I disable the device and remove the driver, everything works alright again.

I see the driver is now over 1 year old, is there a newer version available at all?

[steven]

Hi

Please have a try change the PCI-E slot and set BIOS disabled some options in the BIOS, such as intel AMT, idle power savings, turbo boost.

Thanks

Kind Regards

steven

[AlunS]

Hi Steven,

I eventually managed to solve it by changing the PCIE speed manually to PCIE 1.0 rather than AUTO. Neither PCIE 2.0 or PCIE 3.0 worked.

For reference it's an ASUS PRIME B250M-A motherboard, BIOS 0310, Intel Pentium G4600. No overclocking, or anything like that, just safe optimal BIOS settings.

I hope this is of some use.

Alun

[AlunS]

OK, I spoke too soon, if I resume the PC almost immediately after sleep, it's OK, but if I leave it any longer I still get a blank screen. After 2-3 minutes the PC then reboots.

[steven]

Hi

Which windows 10 version you are using ? and before sleep do you have closed the application ?

Thanks

Kind Regards

steven