2603 network settings disappear?

[IPTV]

Hi,

Anyone an idea what could be causing, on a local network, that the configured network settings (under the webinterface) disappear and probalby are the cause that the encoder can't setup a stream to an outside server?

I can still ping and reach the encoder on the (pre)configured IP. Only within the webinterface the fields: IP, netmask, gateway, dns are totally blank. The encoder does work locally, but I can't get a stream to an outside server

Any idea/help will be appreciated.

Thanks!

[echomay]

Hi，
You need open the DMZ sevice to the encoder, or open the ports encoder used to the internet on your router, please see the virtual sever on your router's page.

[IPTV]

Thanks for your reply.

Personally I never find it a good idea to place any device in DMZ. You should not give all access to your encoder.

Secondly, I use rtmp streaming and the stream is initiated from the encoder, from within the network I have internet access. If I use another encoder, on the same IP, I have no trouble sending a stream to the wowza server. So it's not really a firewall issue, regarding open or closed ports. I think ...

I would like to know why the IP information/settings in the TBS encoder GUI dissapears, this is caused by something... but I don't know (yet) what ...