Page 1 of 1

Encoders goes offline

PostPosted: Wed Nov 04, 2020 3:04 am
by ramapunk
Hi, i have a TBS2630 16 CH Encoder, and i have 3 encoders not working, they was going offline progresivelly. First one was lost, then a months later two more. How can i recover the encoders? Is posibble to disconect and reconect in hot to 'reset' the devices or i have to assumed that are broken?

Thanks

Re: Encoders goes offline

PostPosted: Fri Nov 06, 2020 11:24 am
by daowei
Hi,
Encoder can not ping, can not enter now?

Encoder is far away from you? if that, can ask someone who's in local to try reboot or reset Encoder? to see it can be recovery or not.

Waiting for your update.

Thanks