Page 1 of 1

Hanging TBS6980 in DVB Programes

PostPosted: Sun May 29, 2011 11:14 pm
by ebisat
1 year ago i buyed DVB CARD :TBS 6980 Dual Tuner.

My problem started 4-5 month after purchase and use of this dvb card.

Problem of my card is :
when i openning Progdvb or Dvb Dream or Skynet or every related program by my 6980 dvb this programs after 1-30 minutes locked(hanged) for me!
then i must be reset my system because these programs are locked and i dont can close these programs.
Occasionally after this problem my system can not know hardware(dvb 6980).(in device manager there isn't TBS 6980 Dual Tuner)

for slove this problem i do these works:
1-change my windows(xp & 7) ------>Yet there is problem.

2-change my pci-e Slat ------>Yet there is problem.

3-update and change any driver of TBS 6980(first driver to last driver) ------>Yet there is problem.

4-I inserted dvb-6980 card on my friend system and another systems------>Yet there is problem.

Therefore i think this problem referred to hardware of tbs 6980. :!: :?:
But i didn'nt see anything or problem on Surface of my card.(i can send images of my dvb card)

I need to your help for slove this problem.

I waiting for your answer and solution...
Thank you.

Re: Hanging TBS6980 in DVB Programes

PostPosted: Thu Jun 02, 2011 5:56 pm
by steven
ebisat Wrote:1 year ago i buyed DVB CARD :TBS 6980 Dual Tuner.

My problem started 4-5 month after purchase and use of this dvb card.

Problem of my card is :
when i openning Progdvb or Dvb Dream or Skynet or every related program by my 6980 dvb this programs after 1-30 minutes locked(hanged) for me!
then i must be reset my system because these programs are locked and i dont can close these programs.
Occasionally after this problem my system can not know hardware(dvb 6980).(in device manager there isn't TBS 6980 Dual Tuner)

for slove this problem i do these works:
1-change my windows(xp & 7) ------>Yet there is problem.

2-change my pci-e Slat ------>Yet there is problem.

3-update and change any driver of TBS 6980(first driver to last driver) ------>Yet there is problem.

4-I inserted dvb-6980 card on my friend system and another systems------>Yet there is problem.

Therefore i think this problem referred to hardware of tbs 6980. :!: :?:
But i didn'nt see anything or problem on Surface of my card.(i can send images of my dvb card)

I need to your help for slove this problem.

I waiting for your answer and solution...
Thank you.


Hi ,Sorry for the inconvenience,you can contact our support,email is support@tbsdtv.com,tell us your TBS6980's S/N and MAC number,and write the detail information.
Thanks

Re: Hanging TBS6980 in DVB Programes

PostPosted: Fri Jun 03, 2011 12:37 am
by ebisat
Thanks for your attention
i sending my problem with images of it - to tbs team in contact us for all emales:
support@tbsdtv.com
tbsdtv.support@gmail.com
euro_support@tbsdtv.com
susanne@tbsdtv.com

But i dont receive any answer. :oops:

Re: Hanging TBS6980 in DVB Programes

PostPosted: Sat Jun 04, 2011 10:21 am
by steven
ebisat Wrote:Thanks for your attention
i sending my problem with images of it - to tbs team in contact us for all emales:
support@tbsdtv.com
tbsdtv.support@gmail.com
euro_support@tbsdtv.com
susanne@tbsdtv.com

But i dont receive any answer. :oops:

Hi pls do not be worry about this,this is the weekend ,but we will give you a reply as soon as possible.
and we have not received your email on support@tbsdtv.com,would you mind resend it to my email steven@turbosight.com or
richard@turbosight.com<richard@turbosight.com>
Thanks

Re: Hanging TBS6980 in DVB Programes

PostPosted: Sat Jun 04, 2011 2:51 pm
by ebisat
hello .
i sending my images of 6980 to your mail.
thanks.

Re: Hanging TBS6980 in DVB Programes

PostPosted: Tue Jun 07, 2011 10:44 am
by steven
ebisat Wrote:hello .
i sending my images of 6980 to your mail.
thanks.

Do you have received our support reply,and what about the result?
Thanks

Re: Hanging TBS6980 in DVB Programes

PostPosted: Sat Jun 11, 2011 1:06 am
by ebisat
hi.
i dont receive anything yet...

Re: Hanging TBS6980 in DVB Programes

PostPosted: Tue Jul 12, 2011 4:08 pm
by dubaisatshop
ebisat Wrote:hi.
i dont receive anything yet...

As we replaced your TBS6980 , solved your problem?