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TBS 6209 card hangs when using tuner #4

PostPosted: Fri Dec 01, 2017 5:05 am
by TheTroll
Hi,

I am using the latest git version of the open source drivers, on kernel 4.4 and 4.11.
I noticed that my card with hang (I get timeout on all tuners) when I try to use tuner number 4 )(/dev/dvb/adapter4).

Is it a faulty unit ? Any idea ?

Thanks

Re: TBS 6209 card hangs when using tuner #4

PostPosted: Fri Dec 01, 2017 10:16 am
by steven
Hi TheTroll

When the problem happen can you send the whole dmesg log to our support@tbsdtv.com we will have a check with this

And do you have tried change the PCI-E slot ? and connect the extra power for 6209 ?

Thanks

Kind Regards

steven

Re: TBS 6209 card hangs when using tuner #4

PostPosted: Fri Dec 01, 2017 2:50 pm
by TheTroll
Hi Steven,

thanks for getting back to me.
There is nothing in dmesg and yes, the power is plugged.

Re: TBS 6209 card hangs when using tuner #4

PostPosted: Fri Dec 01, 2017 5:45 pm
by TheTroll
Hi,

I confirm it’s a faulty unit, it works fine with the other 6209 I bought.

Re: TBS 6209 card hangs when using tuner #4

PostPosted: Tue Dec 05, 2017 6:24 pm
by steven
Hi TheTroll

Thanks for your update , already send PM message please have a check

Thanks

Kind Regards

steven