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Unable to push to Wowza

TBS2603SE is a professional HDMI video encoder, which supports 1 channel HDMI stream of H.264/H.265 encoding output and the AAC, Mp3 audio format, and it can work with NDI®|HX compatible systems.

Unable to push to Wowza

Postby will » Thu Mar 25, 2021 6:31 pm

Hi.

I have a TBS2603SE running the following firmware:

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App version:1.0.0 build 20200823_661
SDK version:1.0.0 build 20200820_16273
Sys version:1.0.0 build 20200823


I've successfully pushed RTMP to servers not requiring authentication. But it doesn't seem possible to push to Wowza which requires authenticating. I've tried:

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rtmp://user:pass@5cc2a6.entrypoint.cloud.wowza.com/app-xxx

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user:pass@rtmp://5cc2a6.entrypoint.cloud.wowza.com/app-xxx


It never reaches Wowza's server. Is this a bug? Am I on the correct firmware version?

Thanks

Will
will
 
Posts: 3
Joined: Thu Mar 25, 2021 6:24 pm

Re: Unable to push to Wowza

Postby daowei » Fri Mar 26, 2021 2:46 pm

Hi,
The correct syntax is:
rtmp://username:password@server:port/ap ... tream_name

More detailed about the Encoder RTMP push, please refer to this Manual:
https://www.tbsiptv.com/download/tbs260 ... ration.pdf

Another is, if you'll push stream to outside (internet), please make sure your Encoder is connected to Internet. In another word,
Encoder IP, netmask, gateway, dns must be correctly configured. Especially, DNS, it's to solve your Wowzw server (ip, 5cc2a6.entrypoint.cloud.wowza.com ).

Last is, any security limit in your Wowza side? like whitelist.

We have tested with another Media server which is required "use/pwd" authentication.

Thanks
daowei
 
Posts: 127
Joined: Fri Aug 12, 2016 6:17 pm

Re: Unable to push to Wowza

Postby will » Fri Mar 26, 2021 6:06 pm

Thank you! I didn't realise the URL needed /stream_name appended. I think it might be helpful to update your documentation, as it's not clear that is required:

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2.3>Wowza. “push url”, please configure to:
rtmp://2012:Admin1998@media.xx-mediaserver.com:1935/8018/xxxxxx
Another destination/platform RTMP-push configuration is similar to the above.


Change to

Code: Select All Code
2.3>Wowza. “push url”, please configure to:
rtmp://2012:Admin1998@media.xx-mediaserver.com:1935/{app_name}/{stream_name}
Another destination/platform RTMP-push configuration is similar to the above.


Many thanks for the help
will
 
Posts: 3
Joined: Thu Mar 25, 2021 6:24 pm

Re: Unable to push to Wowza

Postby daowei » Fri Mar 26, 2021 6:27 pm

Hi,
Thanks for your suggestion and waiting for your testing.

Thanks
daowei
 
Posts: 127
Joined: Fri Aug 12, 2016 6:17 pm

Re: Unable to push to Wowza

Postby will » Fri Mar 26, 2021 6:30 pm

It's all working perfectly. Thank you
will
 
Posts: 3
Joined: Thu Mar 25, 2021 6:24 pm

Re: Unable to push to Wowza

Postby daowei » Fri Mar 26, 2021 6:32 pm

Hi,
Ok. Great.

Thanks
daowei
 
Posts: 127
Joined: Fri Aug 12, 2016 6:17 pm


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