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TBS2603se updated to latest firmware now video freezing

TBS2603SE is a professional HDMI video encoder, which supports 1 channel HDMI stream of H.264/H.265 encoding output and the AAC, Mp3 audio format, and it can work with NDI®|HX compatible systems.

Re: TBS2603se updated to latest firmware now video freezing

Postby daowei » Tue Jun 09, 2020 4:39 pm

Hi Opie21,
Can you help me go to this web interface "http://ip/ndireg.php" (ip is your current Encoder ip) and check whether "Vendor name and Vendor id" is configured or not?
It's better to show me in a picture. Dot not worry, Vendor id is private can not share to another Encoder.

And what's your working hours? can i have a remote check? when you're available you can leave message to my Skype (my ID "daowei23lily@163.com") or write to me "daowei@tbsdtv.com". Let me have a check.

Thanks
daowei
 
Posts: 137
Joined: Fri Aug 12, 2016 6:17 pm

Re: TBS2603se updated to latest firmware now video freezing

Postby daowei » Tue Jun 09, 2020 4:40 pm

Hi Opie21,
Can you help me go to this web interface "http://ip/ndireg.php" (ip is your current Encoder ip) and check whether "Vendor name and Vendor id" is configured or not?
It's better to show me in a picture. Dot not worry, Vendor id is private can not share to another Encoder.

And what's your working hours? can i have a remote check? when you're available you can leave message to my Skype (my ID "daowei23lily@163.com") or write to me "daowei@tbsdtv.com". Let me have a check.

Thanks
daowei
 
Posts: 137
Joined: Fri Aug 12, 2016 6:17 pm

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