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Unable to push to Wowza

PostPosted: Thu Mar 25, 2021 6:31 pm
by will
Hi.

I have a TBS2603SE running the following firmware:

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App version:1.0.0 build 20200823_661
SDK version:1.0.0 build 20200820_16273
Sys version:1.0.0 build 20200823


I've successfully pushed RTMP to servers not requiring authentication. But it doesn't seem possible to push to Wowza which requires authenticating. I've tried:

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rtmp://user:pass@5cc2a6.entrypoint.cloud.wowza.com/app-xxx

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user:pass@rtmp://5cc2a6.entrypoint.cloud.wowza.com/app-xxx


It never reaches Wowza's server. Is this a bug? Am I on the correct firmware version?

Thanks

Will

Re: Unable to push to Wowza

PostPosted: Fri Mar 26, 2021 2:46 pm
by daowei
Hi,
The correct syntax is:
rtmp://username:password@server:port/ap ... tream_name

More detailed about the Encoder RTMP push, please refer to this Manual:
https://www.tbsiptv.com/download/tbs260 ... ration.pdf

Another is, if you'll push stream to outside (internet), please make sure your Encoder is connected to Internet. In another word,
Encoder IP, netmask, gateway, dns must be correctly configured. Especially, DNS, it's to solve your Wowzw server (ip, 5cc2a6.entrypoint.cloud.wowza.com ).

Last is, any security limit in your Wowza side? like whitelist.

We have tested with another Media server which is required "use/pwd" authentication.

Thanks

Re: Unable to push to Wowza

PostPosted: Fri Mar 26, 2021 6:06 pm
by will
Thank you! I didn't realise the URL needed /stream_name appended. I think it might be helpful to update your documentation, as it's not clear that is required:

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2.3>Wowza. “push url”, please configure to:
rtmp://2012:Admin1998@media.xx-mediaserver.com:1935/8018/xxxxxx
Another destination/platform RTMP-push configuration is similar to the above.


Change to

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2.3>Wowza. “push url”, please configure to:
rtmp://2012:Admin1998@media.xx-mediaserver.com:1935/{app_name}/{stream_name}
Another destination/platform RTMP-push configuration is similar to the above.


Many thanks for the help

Re: Unable to push to Wowza

PostPosted: Fri Mar 26, 2021 6:27 pm
by daowei
Hi,
Thanks for your suggestion and waiting for your testing.

Thanks

Re: Unable to push to Wowza

PostPosted: Fri Mar 26, 2021 6:30 pm
by will
It's all working perfectly. Thank you

Re: Unable to push to Wowza

PostPosted: Fri Mar 26, 2021 6:32 pm
by daowei
Hi,
Ok. Great.

Thanks