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Tbs2605 problem

TBS2605 HDMI Video encoder not only supports 2 channels 4K or 5 channels H.265 encoding, but also supports multiprotocol output. Each channel supports HTTP/HLS/RTMP(RTMPS)/RTSP/UDP protocols outputting simultaneously. TBS2650 is equipped with 4 x TBS2605 encoding boards in 1U chaasis.

TBS2605/TBS2650 has been upgraded to integrate with NewTek's royalty-free NDI®|HX technology, converts the HDMI input signals into full-bandwidth NDI streams seperately, enabling users to effortlessly connect HDMI-equipped sources to NDI-enabled media networks, devices and applications.

Tbs2605 problem

Postby wordbox99 » Sat Jun 20, 2020 5:50 am

firstly hello everyone
I bought this machine 1 year ago with great hopes. But I had a big disappointment.
tbs 2605 software support unfortunately not available.
Although I have repeatedly mailed the company I purchased, it did not help me.
my problem is the screen turns green when i input 2160p broadcast to hdm input.
does not transcoding when I add any broadcast to the network stream.
I expect help from the masters in this regard.
thanks everyone
wordbox99
 
Posts: 2
Joined: Fri Jun 19, 2020 6:18 am

Re: Tbs2605 problem

Postby daowei » Mon Jun 22, 2020 2:23 pm

Hi,
1080P_50hz/60hz or lower size input is ok, except 4k_30, right?

Where're you bought from?
Woluld like to send it back to us for a check?

Thanks
daowei
 
Posts: 113
Joined: Fri Aug 12, 2016 6:17 pm

Re: Tbs2605 problem

Postby wordbox99 » Mon Jun 22, 2020 6:26 pm

hello thanks for your answer
I bought it from this site :https://www.tbs-technology.de/shop/Prof-4K-H265-HDMI-Video-Encoder-TBS-2605_1,
I have the bill, if you want, I can send it,
1080P_50hz ok no problem, but 2130p 30ps mixed screen,
what matters to me is that it doesn't transcode when I add any broadcast to the network stream,
I don't understand why there is no update.
wordbox99
 
Posts: 2
Joined: Fri Jun 19, 2020 6:18 am

Re: Tbs2605 problem

Postby Winterfell » Wed Jun 24, 2020 6:10 pm

Dear friend ,

Very sorry that your product TBS2605 have problem , please don't worry , we will try our best to fix the problem for you , our technical support team will contact you , if they can't solve the problem , we can make replacement for you. Thanks again for your support for TBS and for your patience :)
Winterfell
 
Posts: 5
Joined: Mon Sep 17, 2012 4:16 pm


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