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TBS 5980 Windows 10 freeze problem

TBS 5980 Windows 10 freeze problem

Postby fox07 » Mon Apr 18, 2016 1:58 am

Hello everyone

Win10 pro 64 bit insalled on my pc
I am using Dvbviewer pro 5.5.2 version on my pc and tbs 5980 1.0.3.3 driver installed on my system

After 10-15 minute usage, my card stops running. Sometimes i am closing and reopening dvb viewer again, and it contines working. Sometimes i need to unplug and replug power cable for restarting card.
How can i fix this issue?
fox07
 
Posts: 2
Joined: Thu Mar 10, 2016 12:06 am

Re: TBS 5980 Windows 10 freeze problem

Postby luchy » Tue Apr 26, 2016 5:23 pm

please make sure it is used in USB2.0 port. we don't support 3.0 for now.
There is nothing different between win7 and win10 from our test, and also you can have a try the following link driver as a test.

https://my.pcloud.com/publink/show?code ... t7WH47SrNy
luchy
 
Posts: 58
Joined: Wed Apr 14, 2010 9:14 am

Re: TBS 5980 Windows 10 freeze problem

Postby fox07 » Fri Apr 29, 2016 12:42 am

Yes i am absolutely sure about that, it is connected to usb 2.0. Also i completely uninstalled that previous driver and installed the driver which you sent me. When i turn on the tbs 5980, i am getting blue screen error
fox07
 
Posts: 2
Joined: Thu Mar 10, 2016 12:06 am

Re: TBS 5980 Windows 10 freeze problem

Postby luchy » Mon May 09, 2016 4:34 pm

sorry for later reply, I send a private message to you. please check it
luchy
 
Posts: 58
Joined: Wed Apr 14, 2010 9:14 am


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