How to sent back to you TBS6984? or change it?

[user6984]

I buy this card near 04.2012 from online shop from UK.
After one year - it stil work disgusting and unstable.

Hardware:
MSI Z77A-G43, 4 Gb RAM, Core i5
And two cards - TBS6981 and TBS6984

I use Fedora_16 64bit, and always download latest drivers.
Today I use Centos with kernel 2.6.32-358.6.1.el6.x86_64


No change for the better!!!

First - its imposible after reboot to scan DVB-S2. scaning DVB-S2 begins workin only after I scan any DVB-S transporder with lock/sync. WHY ?!
Second - any dvb adapters from TBS6984 can arbitrarily lost signal. But femon shows FE_HAS_LOCK but SNR is 0% !
Now i use dvblast for a little to the stability of this card - TBS6984.
And all the same i have unstable work.
Femon shows this:
status SCVYL | signal 74% | snr 86% | ber 0 | unc 0 | FE_HAS_LOCK
status SCVYL | signal 74% | snr 87% | ber 0 | unc 0 | FE_HAS_LOCK
status SCVYL | signal 74% | snr 86% | ber 0 | unc 0 | FE_HAS_LOCK
status S | signal 74% | snr 58% | ber 0 | unc 0 |
status SCVYL | signal 74% | snr 85% | ber 0 | unc 0 | FE_HAS_LOCK
status SCVYL | signal 74% | snr 85% | ber 0 | unc 0 | FE_HAS_LOCK
status SCVYL | signal 74% | snr 85% | ber 0 | unc 0 | FE_HAS_LOCK

No lock! And of course i have artefacts on that moment on video.

Dmesg:

readahead-collector: finished
TurboSight TBS 6981 Frontend:
tbs6981fe - Current Delivery System and Mode are unknown
TurboSight TBS 6984 Frontend:
tbs6984fe - software version is 1.95.2.3
TurboSight TBS 6984 Frontend:
tbs6984fe - Successfully Initialized
ip_tables: (C) 2000-2006 Netfilter Core Team
TurboSight TBS 6984 Frontend:
tbs6984fe - software version is 1.95.2.3
TurboSight TBS 6984 Frontend:
tbs6984fe - Successfully Initialized
TurboSight TBS 6984 Frontend:
tbs6984fe - Current Delivery System and Mode are unknown
TurboSight TBS 6984 Frontend:
tbs6984fe - Current Delivery System and Mode are unknown
TurboSight TBS 6984 Frontend:
tbs6984fe - Current Delivery System and Mode are unknown
TurboSight TBS 6984 Frontend:
tbs6984fe - Current Delivery System and Mode are unknown
TurboSight TBS 6984 Frontend:
tbs6984fe - Current Delivery System and Mode are unknown
TurboSight TBS 6984 Frontend:
tbs6984fe - Current Delivery System and Mode are unknown
TurboSight TBS 6984 Frontend:
tbs6984fe - Current Delivery System and Mode are unknown
TurboSight TBS 6984 Frontend:
tbs6984fe - Current Delivery System and Mode are unknown
TurboSight TBS 6984 Frontend:
tbs6984fe - Current Delivery System and Mode are unknown
TurboSight TBS 6984 Frontend:
tbs6984fe - Current Delivery System and Mode are unknown
TurboSight TBS 6984 Frontend:
tbs6984fe - Current Delivery System and Mode are unknown
TurboSight TBS 6984 Frontend:
tbs6984fe - Current Delivery System and Mode are unknown
TurboSight TBS 6984 Frontend:
...
TurboSight TBS 6984 Frontend:
tbs6984fe - Current Delivery System and Mode are unknown
TurboSight TBS 6984 Frontend:
tbs6984fe - Current Delivery System and Mode are unknown
TurboSight TBS 6984 Frontend:
tbs6984fe - software version is 1.95.2.3
TurboSight TBS 6984 Frontend:
tbs6984fe - Successfully Initialized
TurboSight TBS 6984 Frontend:
tbs6984fe - software version is 1.95.2.3
TurboSight TBS 6984 Frontend:
tbs6984fe - Successfully Initialized
TurboSight TBS 6984 Frontend:
tbs6984fe - software version is 1.95.2.3
TurboSight TBS 6984 Frontend:
tbs6984fe - Successfully Initialized

No diseq, with signal all ok! I have quad LNB, and on TBS6981 - work all ok! It stable!


So - i want - take TBS6984 back, and send me two TBS6981 or one TBS6985. And how to do it?

[bob]

Don't worry,we will reply your email and help you do the RMA.

[user6984]

So, usually nobody writes about success history.

But I will write.

First - TBSDTV change me it And now I have TBS6985.
So - really thanks and respect to TBSDTV!

Second - I test within a month. TBS6985 works fine and stable! No lost signal! No artefacts.
No needs reboot.
Mmmm ferroconcrete stability
So on linux - all ok!

I am extremely grateful

PS: now I work on Centos 2.6.32-358.6.1.el6.x86_64.
To compile driver for centos need some fix (this is only for new 2.6. kernels with patchset from redhat):

in file /linux-tbs-drivers/v4l/compat.h


#if LINUX_VERSION_CODE < KERNEL_VERSION(2, 6, 39)
#include <asm/bitops.h>
-static inline unsigned long find_next_zero_bit_le(const void *addr,
- unsigned long size, unsigned long offset)
-{
- return find_next_zero_bit(addr, size, offset);
-}
-
-static inline unsigned long find_next_bit_le(const void *addr,
- unsigned long size, unsigned long offset)
-{
- return find_next_bit(addr, size, offset);
-}
+/* static inline unsigned long find_next_zero_bit_le(const void *addr,
+* unsigned long size, unsigned long offset)
+* {
+* return find_next_zero_bit(addr, size, offset);
+* }
+*
+* static inline unsigned long find_next_bit_le(const void *addr,
+* unsigned long size, unsigned long offset)
+* {
+* return find_next_bit(addr, size, offset);
+* } */
#endif

#if LINUX_VERSION_CODE < KERNEL_VERSION(2, 6, 34)

Good luck!