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6209 how to uninstall driver and software

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6209 how to uninstall driver and software

Postby unottico1965 » Tue Jul 18, 2017 5:18 am

hi, i'm new here and I don't know if I have wrote on the exact session.
my problem is:
I have 2 cards: 1 quad-tuner and 1 octa-tuner
the quad-tuner has always work fine, but
the new one (6209), I have always empty channel list
and for this I don't watch and record.
it is possible to make a hard uninstall of all programs
that has write on the pc with the tbs 6209 ???
I mean: not that I go in control panel, system, device manager...etc
I have try this route, but don't has work for me.
I mean a folder inside c where tbs has written program and drivers,
and Inside it present a uninstaller.
thank very much.
unottico1965
 
Posts: 4
Joined: Sun Jul 16, 2017 6:36 pm

Re: 6209 how to uninstall driver and software

Postby daowei » Tue Jul 18, 2017 4:14 pm

unottico1965 Wrote:hi, i'm new here and I don't know if I have wrote on the exact session.
my problem is:
I have 2 cards: 1 quad-tuner and 1 octa-tuner
the quad-tuner has always work fine, but
the new one (6209), I have always empty channel list
and for this I don't watch and record.
it is possible to make a hard uninstall of all programs
that has write on the pc with the tbs 6209 ???
I mean: not that I go in control panel, system, device manager...etc
I have try this route, but don't has work for me.
I mean a folder inside c where tbs has written program and drivers,
and Inside it present a uninstaller.
thank very much.


Which driver you are using now? it seems a windows OS , right?
here you can uninstall the driver:
"my computer"——"manage "——"“Device Manager" ——"Sound, video and game controllers", then click the device, select "uninstall".

And the "tbs6209.sys" is installed in "C:\Windows\System32\drivers", you can remove it manually.
Any questins please write to us: support@tbsdtv.com

Thanks
Attachments
device.jpg
daowei
 
Posts: 93
Joined: Fri Aug 12, 2016 6:17 pm

Re: 6209 how to uninstall driver and software

Postby unottico1965 » Wed Jul 19, 2017 5:30 pm

yes, I have windows 10 operating system.
the drivers was for the 6209 (win 10).

I have try several times to delete from:
control panel, system, device manager...
but at the next reboot, the card is ready
to work inside sound, video and game...
I would try to delete from the system32 folder,
but with tbs I see:
tbs.sys
tbs6205.sys
tbs6209.sys
so, I can remove easily tbs6209.sys,
but the other one: tbs.sys is a file for both cards ???
thank very much.
Last edited by unottico1965 on Wed Jul 19, 2017 5:41 pm, edited 1 time in total.
unottico1965
 
Posts: 4
Joined: Sun Jul 16, 2017 6:36 pm

Re: 6209 how to uninstall driver and software

Postby unottico1965 » Wed Jul 19, 2017 5:41 pm

another thing to add that I can't run tbs 6209 tuner is:
till yesterday the change mode tool has work fine,
also if with my 6209 I don't have never see 1 channel.
yesterday and today, the tool run a error.
I run it with administrator, and the tool at the place
to open the windows where choose what to do with
the tuner, make this new windows:

Image

so, after this what I can say???
the card is broken or something else ?
thank very much
unottico1965
 
Posts: 4
Joined: Sun Jul 16, 2017 6:36 pm

Re: 6209 how to uninstall driver and software

Postby daowei » Mon Jul 24, 2017 11:08 am

Hi,
it's win 10 64-bit, right? can it work keep click "ok" 3 times?
1.Yes, you can remove "tbs6209.sys" directly under " "C:\Windows\System32\drivers"".

2. Which driver you are using now? it's downloaded from our website? this error is about the compatibility between the mode_change tool and the driver, not about the card.

3. Do you have another PC which running windows 32-bit OS, you can try it first, i'm sure it works in 32-bit OS. We'll check this issue. Any questions please write to us directly, you will get a quick reply.
support@tbsdtv.com
daowei@tbsdtv.com

Thanks
daowei
 
Posts: 93
Joined: Fri Aug 12, 2016 6:17 pm


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