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How to report a problem with MOI

Anything from the case design to the chip inside, from expectation to suggestion, the most important thing is, you are IN.

How to report a problem with MOI

Postby steven » Wed May 08, 2013 11:50 am


If you have any problem with your MOI box, please follow the instructions below and provide the necessary information which will be helpful for us to locate the problem and help you to solve it:

1. detailed description about the problem

2. use Putty to login MOI, and input 'dmesg', collect the log message and send back to moisupport<at>tbsdtv <dot> com

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Joined: Fri Aug 06, 2010 3:23 pm

Re: How to report a problem with MOI

Postby pispi » Tue Oct 21, 2014 8:00 am

How long it takes to answer?
1day 1 week or 1 month?
Posts: 15
Joined: Fri Mar 07, 2014 1:01 pm

Re: How to report a problem with MOI

Postby diabloss » Tue Oct 28, 2014 10:09 pm

Depending on the problem.

TBS forum usually is for hardware issues encountered.
For software issues such as how to's or setting up cards and payed tv subscriptions with softcam / oscam and cccam you will have to use google.
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Joined: Thu Nov 22, 2012 2:51 am

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