Urgent I can't login my IPTV Streamer

[krmlk]

Telnet:

Code: Select All Code

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@    WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED!     @
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IT IS POSSIBLE THAT SOMEONE IS DOING SOMETHING NASTY!
Someone could be eavesdropping on you right now (man-in-the-middle attack)!
It is also possible that a host key has just been changed.
The fingerprint for the RSA key sent by the remote host is
ec:ce:27:f4:03:xx:xx:5e:9b:ae:4a:92:c9:xx:3c:db.
Please contact your system administrator.
Add correct host key in /root/.ssh/known_hosts to get rid of this message.
Offending ECDSA key in /root/.ssh/known_hosts:5
  remove with: ssh-keygen -f "/root/.ssh/known_hosts" -R 192.168.1.27
RSA host key for 192.168.1.27 has changed and you have requested strict checking.
Host key verification failed.


I entered command ssh-keygen -R 192.168.1.27

but it doesnt' accept my telnet password. This server is far away. I don't have phsically access to it. Please help

[steven]

Hi krmlk

For the DASH do you have setup ?

Thanks

Kind Regards

steven

[krmlk]

I couldn't access via DASH either and I went to my server to fix this problem. After restart everything was ok but 10 minutes later it freezed. I could not access the MOI via Web or telnet I resetted and after that it freezed again and again. Sometimes it works 30 minutes sometimes only 2 minutes. It is really annoying because yesterday I wrote email to Support and atached serial number but yet I didn't get any information. My MOI works in Datacennter and I have no option to 7/24 check the system or reset. If it goes to freeze only option the cut off the electricity.

Meanwhile my MOI was the version 1.0.0.2 after this problem I updated to 1.0.0.3 but nothing changed. I should find a way otherwise I will start to lose customer

[krmlk]

my system doesnt work since last week thursday and nobody giving support (forum, tbs official site, buydvb site etc). If anyone read this to have some information about these device i would suggest go and buy another device. Everthing goes well till the device goes corrupt after that you dont become any support. I should understand before that tbs dont have phone number in those sites. It should be big tip about the company

[diabloss]

my system doesnt work since last week thursday and nobody giving support (forum, tbs official site, buydvb site etc). If anyone read this to have some information about these device i would suggest go and buy another device. Everthing goes well till the device goes corrupt after that you dont become any support. I should understand before that tbs dont have phone number in those sites. It should be big tip about the company

Krmlk are you able to provide remote connection to the machine?
If not then it is obvious you cannot get help and support!!!

Tech support are not wizards to magically access your remote machine ...
when you have a problem first step is to make sure somehow you are able to give access to support to the hardware with issues.