OK so i got a moi pro on the 18th sin i got it i seti it up ( managed todo it with out any instructions ) had to google for 3 hours to find default username and password all ready not looking like a good company not providing these details and there own get started pdf on site dont tell you what it is !
anyway i pluged in my sky dish and had to wait for 2 hour for the moi to even pick up that my card was installed the tbs6909 then finaly after 2 hours it showed up under the adapters list
now when i goto use dvblast or vdr to scan for channels all i get is "lock failed" over and over i even tried tv headend witch as well just comes back with failed when it trys todo a search and it doesnt even have the preconfigured muxes :/
i have sins then emailed tbs i waiting all day and finaly got a reply at 9:42am the next morning i relied to that email at 9:55am the same morning to only 10 mins had gone bye and i never heard anything from them all day untill 2:20am the next morning thats 17 hours i waited for a reply to an email i sent them litrully 10 mins after the got back to me!
i then waiting untill i got an email today at 11:20am tellimg me they would need a remote conntection to see what was wrong
how on earth am i meant to give them a remote connection when they are never bloody online to reply to me to set one up
there is no way on this earth am i leaving my laptop open and connected to temviewer for 24 hours just so they can pop in and have a look about when they get round to it
i am a paying customer and so far the service has been utter bullshit from them i have even made threads on this forum with no reply
do they ever get back to you ?