TBSDTV Community Forum

The replacement board has arrived. I plugged it in, and it just works, the way it should. Well done, TBS!

Before You will install new 6982 on mainboard - check if mainboard is OK, because there are hundreds of 6982 users for which this card is actually working fine. It is very weird that two 6982 from different suppilers and with different HW versions were broken in exactly the same way - in fact it is...

crazycat Wrote:maybe you have disabled PCI-E 1.0a support in BIOS setup ?

No, this is not the case.

TBSDTV has offered to replace my TBS6982 with a new version (v30) and provided me with an address and RMA reference to send back with the product. This is the best outcome I could have expected and sets a good example for other manufacturers. I shall report back here once I have the new card install...

Well, it appears I was wrong about a lack of response, as I have received two emails, one from the support team: Hi, Sorry, it's our fault, we will try to upgrade the chips on boards for fit all the motherboard. We already update Quad tuner card's chip, but haven't update Dual tuner card yet, that' ...

Update : What's quite clear is that the support team doesn't even read its trouble tickets properly. I sent the forum entry above as a support problem to TBS, and got this response: Hi, This is bug for some motherboard's BIOS, which don't support PCIE1.0a interface well. Please check the BIOS setti...

Sorry to report that I've failed to persuade the TBS6982 to work at all. I'm extremely disappointed (not to say fed up) in this product. I've tried it in several motherboards (Intel S1200BTL, Gigabyte GA-H87TN, AsRock H81TM-ITX, Intel DP67BG) and in only one (the DP67BG) was it recognised at the har...