stuck at ' will try to load a firmware'

[StationG]

Hi

I recently bought the USB Q-BOX s2 device. I'm not quite sure the firmware loads properly the command:

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jerome@Inspiron:~$ dmesg | grep QBOXS2

returns:

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[  309.788714] dvb-usb: found a 'TBS QBOXS2 DVBS2 USB2.0' in cold state, will try to load a firmware

I'm running latest ubuntu 10.04

thanks to help

Jérôme

[StationG]

same thing happened on an other computer using same distribution and latest Fedora (13).
Thanks to help
regards

[cody]

hi, please, provide output of:

1. dmesg | grep 24116
2. ls -l /usr/firmware | grep 24116
3. ls -l /use/firmware | grep qbox

thank you,
cody

[StationG]

Thank you for your reply Cody

1. dmesg | grep 24116
returns nothing
2. ls -l /usr/firmware | grep 24116
returns "ls: impossible d'accéder à /use/firmware: Aucun fichier ou dossier de ce type"
3. ls -l /use/firmware | grep qbox (as well as ""ls -l /usr/firmware | grep qbox)
returns "ls: impossible d'accéder à /use/firmware: Aucun fichier ou dossier de ce type"


Note: "ls: impossible d'accéder à /use/firmware: Aucun fichier ou dossier de ce type" Means something like "ls: impossible to access /use/firmware no such file or folder"

Regards

[cody]

sorry, i made mistakes in my last message and both 2. and 3. should be:

2. ls -l /lib/firmware | grep 24116
3. ls -l /lib/firmware | grep qbox

(i edited initial message too)

but the fact "1. dmesg | grep 24116" returns nothing suggests you haven't copy the necessary firmware from Linux driver package that can be found on TBS website to "/lib/firmware" directory and that is causing the troubles. you can check "README" file for Q-box S2 that is inside the Linux driver package.

[StationG]

hi Cody thank you for your reply

here my procedure instalation:

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sudo -s
mkdir /root/tbs
cd /root/tbs
wget http://www.buydvb.net/download2/common/linux-tbs-all_20100818.rar
unrar x linux-tbs-all_20100818.rar
rm dvb-usb-tbsqbox-id5920.fw
rm dvb-usb-tbsqbox-id5920.fw
mv dvb-usb-tbsqbox-id5928.fw /lib/firmware/
mv dvb-fe-cx24116.fw /lib/firmware/

apt-get update
apt-get install linux-headers-`uname -r`
apt-get install git-core kernel-package fakeroot build-essential ncurses-dev

tar xjvf linux-tbs-all.tar.bz2
cd linux-tbs-all/
make && make install

shutdown -r now

And here the command line you ask me to provide you:

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jerome@Inspiron:~$ dmesg | grep 24116
jerome@Inspiron:~$ ls -l /lib/firmware | grep 24116
-rw-r--r--  1 root root   32674 2009-09-05 15:13 dvb-fe-cx24116.fw
jerome@Inspiron:~$ ls -l /lib/firmware | grep qbox
-rw-r--r--  1 root root    8192 2009-12-01 10:59 dvb-usb-tbsqbox-id5928.fw

Regards

Note my S/N:TBSQ2100600224

[cody]

hmm, everything seems correct, but after first try to lock you should see in 'dmesg' output CX24116 firmware is loaded and it's version, which doesn't seem to happen, but also from what you provided as information so far there in no error message about it too. so, please, unplug your Q-box S2 from power to unload CX24116 firmware, plug it again, reboot the computer, try to lock and then run 'dmesg | grep 24116' to check what is happening with CX24116 firmware load.

[StationG]

hi Cody thanks for your reply
what do you mean by "try to lock" and how should I do this?
regards

[cody]

hi, about:

what do you mean by "try to lock" and how should I do this?

just use 'szap-s2', please, check README_TBS_QBOX2_* files section III. for full details.

[apx]

Hello.
I installed latest drivers, the problem lies in the bad file name of the firmware file.
The system refers to a file dvb-usb-tbsqboxs2-id5928.fw, but in a package with the drivers, there is a file dvb-usb-tbsqbox-id5928.fw. Therefore, you must rename this file.