Change IP of the RTP Service

[mkalow]

Dear Supportteam,

by changing the default IP of the RTP Service (239.1.1.x) we're detecting a failure. So a changing of the IP is displayed in the status but only IPs worked, those first octet is exactly 239 (like 239.8.8.8).
Is there a way to change the first octet of the RTP-IP to align the IP to the IP-Range where the devices should work?

thanks in advance!

[echomay]

HI，
We check it can support the address other than 239.xxx.xxx.xxx, what version of your encoder's? did you try the address like 224.xxx.xxx.xxx or others?which address you tryied not ok?