Hi, some weeks ago we have purchased two TBS2603SE instead of the TBS2603 model we bought usually. All appears to work properly, but we have an issue with push and no audio from source. We use: H.264 High profile, RTMP and push to a specific endpoint (rtmp://aaa.bbb.ccc.ddd:1935/live/xxxx). The audio/video source is a Windows 10 PC with the 2603SE attached as 2nd screen and a custom app that renders content with video and audio. I have ensured that the audio (windows mixer & audio settings, app settings) flows to the TBS2603SE. If any type of audio is present (windows sounds or a you tube video in example) the 2603SE push to the endpoint (as displayed in the Push config -> Push speed tab where the output rate is not zero kb/sec); if the audio goes down BUT the video is up and running, after some seconds the push rate goes to 0 and no stream reaches the remote endpoint. So we can't use it unless an audio signal is always present. The only way to push stream with no audio or no always-on audio is to set the codec option to 'close' for the HDMI channel in the Encode -> Audio config tab.
The board has:
App version: 1.0.0 build 2091114_408;
SDK version: 1.0.0 build 20191113_11327;
Sys version: 1.0.0 build 20181219.
Any suggestions? Anyone with the same issue? Until this issue remains unfixed/resolved the boards are unusable for us.
Thanks in advance.