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Encoders goes offline

Encoders goes offline

Postby ramapunk » Wed Nov 04, 2020 3:04 am

Hi, i have a TBS2630 16 CH Encoder, and i have 3 encoders not working, they was going offline progresivelly. First one was lost, then a months later two more. How can i recover the encoders? Is posibble to disconect and reconect in hot to 'reset' the devices or i have to assumed that are broken?

Thanks
ramapunk
 
Posts: 2
Joined: Wed Feb 01, 2017 3:11 am

Re: Encoders goes offline

Postby daowei » Fri Nov 06, 2020 11:24 am

Hi,
Encoder can not ping, can not enter now?

Encoder is far away from you? if that, can ask someone who's in local to try reboot or reset Encoder? to see it can be recovery or not.

Waiting for your update.

Thanks
daowei
 
Posts: 121
Joined: Fri Aug 12, 2016 6:17 pm


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