Driver is not intended for this platform.

[berry]

running Windows 7 64 get this message when loading up drivers

"Driver is not intended for this platform."

if i run the set up for the drivers i get this in device manager

This device cannot start. (Code 10)

[steven]

Hi
You can try this
first,delete C:\Windows\System32\drivers\TBS6981.sys
then,delete C:\Windows\inf\oem*.inf ,all oem*.inf files and oem*.PNF files,

Then use (TBS6981setup_win7.exe) the setup file ,and set again

[berry]

Will give this a try later. would the new windows 7 service pack have caused this as i applied it a few days ago?

[berry]

Still getting error. This is in the event log

Fault bucket 1836442967, type 5
Event Name: PnPDriverInstallError
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: E0000234
P3: tbs6981.inf
P4: c3c9bb71e7017c2f5c5a4aec4f66fc58608d1ec4
P5: tbsBDA.tbs6981
P6:
P7:
P8:
P9:
P10:

[berry]

Ok booted to safe mode and the driver was working went back into normal windows and not its not working. Has no one got any ideas

[steven]

Hi berry

would the new windows 7 service pack have caused this as i applied it a few days ago?

did 6981 is ok before you install the new pack?

[berry]

Didn't think so im guessing a faulty card as i have reinstalled 64 and a 32 bit windows 7 and still getting a This device cannot start. (Code 10) message.

[berry]

Has anyone had any issue with the driver been unsigned. If i turn off this setting the computer blue screens

[berry]

Card would not start in friends PC so it seems after all its a faulty card. Friends PC is running two if theses with windows media centre, swapped out one of his card and popped mine in and got the same errors.

[steven]

Hi
You can contact our support@tbsdtv.com to get a RMA service.
thanks