No signal after resume from sleep

[nikos1671]

Hi Steven,
I have problem with the tbs 6981, after resume my htpc from sleep i get no signal.i have try older divers but still the same problem.i also have test it in wmc and mediaportal,both programs give me the same problem.
Before some weeks i buy the tbs 8921 and also i had problems with BSOD after pc waking up from sleep,but with your fast support you have fix this problem with new drivers.
I will also appreciated you support for this card too.
Also i notice with the latest drivers 2.0.0.19 from 6981, tv zapping from hd to sd and via verse its getting to long but with drivers 2.0.0.18 its very fast.

Motherboard: GA-880GM-UD2H
Gpu: SAPPHIRE HD 5450 512MB DDR2 PCIE HDMI
4 GB memory

Waiting for your support.
Nikos

[mk78]

I can only confirm the reaction is the same under DVBViewer. :/

[nikos1671]

I can only confirm the reaction is the same under DVBViewer. :/

Can you please post your hardware?

[steven]

I can only confirm the reaction is the same under DVBViewer. :/

Can you please post your hardware?

HI nikos
do you have used TBSView to have a test?I just tested it is ok?
Thanks

[mk78]

I can only confirm the reaction is the same under DVBViewer. :/

Can you please post your hardware?

My hardware

MOBO: GA-Z68MA-D2H-B3
PCU: i3-2100 3,1 GHz
RAM: 4GB Kingston HyperX CL7
GPU: Asus GT520
PSU: be quiet! 400W
TBS6981 DVB-S/S2

[nikos1671]

I can only confirm the reaction is the same under DVBViewer. :/

Can you please post your hardware?

HI nikos
do you have used TBSView to have a test?I just tested it is ok?
Thanks

Yes i have make also test with TBSView and i have the same result,i tune one channel then i press on my remote sleep while the channel is still playing, pc go normal to sleep, then i wake up my pc,pc waking up normal and i can see the TBSView black screen and mini epg is flashing instantly (this mean the program trying to tune to the channel that i was watcing before goes for sleep but nothing black screen) then i am trying manual to tune in the same channel and then its working.
This problem appears in all the programs that i have try, the first tune after wake up is failing, if i try again its working,this is not acceptable while i loose records that i have programm while pc waking alone from sleep to make the records.


Have a look on this last post its look like its the same problem but on different card.
viewtopic.php?f=23&t=225&start=20#p2808

edit...
Steven this problem doesn't occur all the time (lets say) from 10 wake ups this is happenign 8 times but the other 2 its working.

[nikos1671]

I have make a screen video to see what exactly i am telling you....
http://uploading.com/files/9c386a6e/tbs.wmv/

[steven]

Hi nikos
Thank for your test report, we will look into this problem,and will give you an answer as soon as possible.
Thanks

[frank2059]

Hi,

I'm not sure if i have the same issue, but I also lose my signal sometimes with my DVblogic client/ server software.
When this happens I get a black screen in Mediacenter on the client.
I noticed this occurs more frequently when I change the power plan of my Dvblogic server to “power saver”, when I change the power plan back again to “balanced” this issue happens less.
Can this be a driver issue in combination with the “PCI Express, Link State Power management setting” setting under the power plan of Windows 7 x64?
I’m still using driver version 2.0.0.18.

Regards,

Frank

[steven]

Hi,

I'm not sure if i have the same issue, but I also lose my signal sometimes with my DVblogic client/ server software.
When this happens I get a black screen in Mediacenter on the client.
I noticed this occurs more frequently when I change the power plan of my Dvblogic server to “power saver”, when I change the power plan back again to “balanced” this issue happens less.
Can this be a driver issue in combination with the “PCI Express, Link State Power management setting” setting under the power plan of Windows 7 x64?
I’m still using driver version 2.0.0.18.

Regards,

Frank

Hi Frank
Thanks for your test report.
We will try our best to solve this problem
Thanks