TBS5980ci not works in Synology

[anickabalounova]

I cant connect TBS5980ci into Synology.
When i plug USB cable with decoder into NAS and press update DMS show message READING.... and nothing happens.
No external devices connected.
And for final when i need reboot after pluging USB with decoder rebooting DMS crashes and still rebooting...

PS: i tryed 4 pcs of TBS5980 and no one works.

Kernel log in attachment

Code: Select All Code

[  118.827050] dvb-usb: found a 'TBS Qbox DVB-S2 CI USB2.0' in cold state, will try to load a firmware
[  118.863518] dvb-usb: downloading firmware from file 'dvb-usb-tbsqbox-id5980.fw'
[  118.876783] tbsqbox2ci: start downloading TBSQBOX2CI firmware
[  118.999852] dvb-usb: found a 'TBS Qbox DVB-S2 CI USB2.0' in warm state.
[  119.006976] dvb-usb: will pass the complete MPEG2 transport stream to the software demuxer.
[  119.019315] DVB: registering new adapter (TBS Qbox DVB-S2 CI USB2.0)
[  119.033760] tbsqbox2ci: read eeprom failed.
[  119.037944] dvb-usb: MAC address reading failed.

[rensg]

Hi,

If it is a USB v3 port : try a USB v2 if you have it. I lost a weekend on that.....

otherwise: what isyour kernel version ?
= uname -r on command line.
= what is output of lsusb ?

btw, things go already wrong where it says in your dmesg output that it cannot read your usb device MAC address (= necessary if you would want to use internet over satellite) .
That is a very basic function going wrong, looks like a sync error perhaps (usb speed not properly matched or instable...)