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win7 blue screen

win7 blue screen

Postby mikeh » Mon Oct 01, 2012 6:23 am

After having the first defective TSB6984 replaced I am getting blue screen restarts.

I have had the card replaced. Now I have had 2 blue screens seemingly caused by the TBS6984.

Please advise what other information I can give you.

Thanks
Mike Harris

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000000000000fc, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88003e3faab, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: 00000000000000fc Nonpaged pool

CURRENT_IRQL: 2

FAULTING_IP:
TBS6984_64+36aab
fffff880`03e3faab 83b9fc00000000 cmp dword ptr [rcx+0FCh],0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0xD1

PROCESS_NAME: TvService.exe

TRAP_FRAME: fffff88006fbd3c0 -- (.trap 0xfffff88006fbd3c0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000001000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88003e3faab rsp=fffff88006fbd550 rbp=0000000000000000
r8=0000000000000000 r9=0000000000000000 r10=0000000000000000
r11=0000000000000048 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
TBS6984_64+0x36aab:
fffff880`03e3faab 83b9fc00000000 cmp dword ptr [rcx+0FCh],0 ds:00000000`000000fc=????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80002ccfbe9 to fffff80002cd0640

STACK_TEXT:


STACK_COMMAND: kb

FOLLOWUP_IP:
TBS6984_64+36aab
fffff880`03e3faab 83b9fc00000000 cmp dword ptr [rcx+0FCh],0

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: TBS6984_64+36aab

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: TBS6984_64

IMAGE_NAME: TBS6984_64.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4f6a8ff3

FAILURE_BUCKET_ID: X64_0xD1_TBS6984_64+36aab

BUCKET_ID: X64_0xD1_TBS6984_64+36aab

Followup: MachineOwner
---------
mikeh
 
Posts: 3
Joined: Mon Aug 20, 2012 5:04 pm

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