tbs6984fe - delivery system 0 is not supported

[PTGreat]

I bought two TBS6984 cards and do not seem to get them to work in my TVHeadend system.
The system is based on the newest Ubuntu

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root@comtvs01:~# uname -an
Linux comtvs01 3.0.0-12-generic-pae #20-Ubuntu SMP Fri Oct 7 16:37:17 UTC 2011 i686 i686 i386 GNU/Linux


I used the latest drivers compatible with kernel 3.0 (linux-tbs-drivers_111118)

Used the following
./v4l/tbs-x86_r3.sh

I receive nothing with the card and find this in the /var/log/kern.log

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Nov 29 03:40:28 comtvs01 kernel: [  443.784183] TurboSight TBS 6984 Frontend:
Nov 29 03:40:28 comtvs01 kernel: [  443.784188]  tbs6984fe - delivery system 0 is not supported

I do have the drivers loaded as I get:

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root@comtvs01:~# ls /dev/dvb/
adapter0  adapter1  adapter2  adapter3
root@comtvs01:~# dmesg |grep DVB
[    5.164441] DVB: registering new adapter (SAA716x dvb adapter)
[    5.473476] TurboSight TBS6984 DVB-S2 card port0 MAC=00:22:ab:90:01:48
[    5.473493] DVB: registering adapter 0 frontend 0 (TurboSight TBS 6984 DVBS/S2 frontend)...
[    5.474048] DVB: registering new adapter (SAA716x dvb adapter)
[    5.558036] TurboSight TBS6984 DVB-S2 card port1 MAC=00:22:ab:90:01:49
[    5.558132] DVB: registering adapter 1 frontend 0 (TurboSight TBS 6984 DVBS/S2 frontend)...
[    5.559305] DVB: registering new adapter (SAA716x dvb adapter)
[    5.645153] TurboSight TBS6984 DVB-S2 card port2 MAC=00:22:ab:90:01:4a
[    5.645165] DVB: registering adapter 2 frontend 0 (TurboSight TBS 6984 DVBS/S2 frontend)...
[    5.645668] DVB: registering new adapter (SAA716x dvb adapter)
[    5.729001] TurboSight TBS6984 DVB-S2 card port3 MAC=00:22:ab:90:01:4b
[    5.729010] DVB: registering adapter 3 frontend 0 (TurboSight TBS 6984 DVBS/S2 frontend)...


Any idea what the problem could be?

[tdiboy]

I've got exactly the same issue and I'm (trying) using tvheadend too. All the transponders report weak/no signal but we've had strong winds recently so it could be the dish (checking tonight):

Apr 27 16:22:42 Media-Server tvheadend[982]: AVAHI: Service 'Tvheadend' successfully established.
Apr 27 16:22:48 Media-Server ntpdate[1521]: adjust time server 91.189.94.4 offset -0.418375 sec
Apr 27 16:22:59 Media-Server kernel: [ 30.634524] TurboSight TBS 6984 Frontend:
Apr 27 16:22:59 Media-Server kernel: [ 30.634526] tbs6984fe - delivery system 0 is not supported
Apr 27 16:23:00 Media-Server kernel: [ 31.860560] TurboSight TBS 6984 Frontend:
Apr 27 16:23:00 Media-Server kernel: [ 31.860562] tbs6984fe - delivery system 0 is not supported
Apr 27 16:23:02 Media-Server kernel: [ 34.087562] TurboSight TBS 6984 Frontend:
Apr 27 16:23:02 Media-Server kernel: [ 34.087563] tbs6984fe - delivery system 0 is not supported
Apr 27 16:23:03 Media-Server kernel: [ 35.333044] TurboSight TBS 6984 Frontend:
Apr 27 16:23:03 Media-Server kernel: [ 35.333045] tbs6984fe - delivery system 0 is not supported

I'm using the latest drivers (v120424) .

Any help guys??

[steven]

Hi tdiboy

For this problem would you mind sending a email to our euro_support@tbsdtv.com,
You will get an answer as soon as possible.

Thanks

[tdiboy]

Thanks for that, I've emailed euro_support@tbsdtv.com as requested. I upgraded to Ubuntu 12.04 last night and still get the same result.