Problems with viewing HD channels

[plavez]

Hello I bought the card of your production. ..... I'm having problems with viewing HD channels. When you view the image falls apart if freezes in place, or smeared. Prior to that, on the same site was another your card .... all showed fine. Here is my configuration.
Win7x86,DVBLink TVSource v.4,DVBLink Connect! Server 4.0,Asus P8H67-M ,Core i5 2400,4GB DDR3,TBS 6922,TBS 6921,4w+5e+13e=1.0m,9e=1.2m,75e=1.2m,39e=1.0m,16e=1.0m , DiSEqC 8/1 .
Drivers version for DVB-S2 cards : TBS6922 --- V1.0.0.5 , TBS6921 -- v2.0.1.3 . LNB- dual.

[zibzib]

I have similar problems on Linux. With TBS 6921 everything was fine.

[steven]

Hi zibzib and plavez

Sorry for the problem,would you mind tell us which sat and TP you are use?and when it is freezes is it has packet loss in TBS6922?

Thanks

[zibzib]

for example: hotbird 13e,11278 V, canal+ channels SD and HD

[plavez]

what is it TP ? A bad show that channels are located on the (Platforma HD / Platforma DV --- Eurobird 9A @ 9° East --- 12303 V - 26400 2/3 , 12380 V - 26400 2/3.) More is crumbling, friezes less.Strength and signal quality high. The signal strength of 90-98%. The signal quality of 80-90%. On your other cards TBS 6921 and power quality is lower but shows well.

[steven]

Hi zibzib and plavez

Would you mind use transedit to have a test,just to see it whether has miss packet?
here is the tool:
http://hotfile.com/dl/132169938/b98e4b1 ... t.zip.html
if it has not any miss packet,would you mind try to use another decode to have a test.

Thanks

[zibzib]

I can do this only if you have tool for Linux. I dont have machine with Win.

[steven]

I can do this only if you have tool for Linux. I dont have machine with Win.

Hi zibzib

Would you mind tell us where is your lacation?and you can use linux szap-s2 to have a test.

1) activate dB reporting for 6922 as it's usually done:

create '/etc/modprobe.d/tbsfe.conf' with line:

options tbsfe esno=1

inside and then reload of the kernel module - either with using
'rmmod' and 'modprobe' or
after restart of the computer to activate it.

2) use 'szap-s2' to lock those frequencies and give us first 5-6 lines
of 'szap-s2' output - for example:

status 1f | signal c3bb | snr 009c | ber 00000000 | unc 00000000 | FE_HAS_LOCK
status 1f | signal c3bb | snr 0099 | ber 00000021 | unc 00000000 | FE_HAS_LOCK
status 1f | signal c29b | snr 009a | ber 00005376 | unc 00000000 | FE_HAS_LOCK
status 1f | signal c2bb | snr 009a | ber 00000000 | unc 00000000 | FE_HAS_LOCK
status 1f | signal c2cb | snr 009a | ber 00000000 | unc 00000000 | FE_HAS_LOCK

just check the snr and the ber value.and send us the log file to my email steven@tbsdtv.com

Thanks

[zibzib]

location: Poland
I will send you logs in 1-2 hours.

[steven]

Hi zibzib

From your email test report,the ber is 0,it shows ok.and do you have used Diseqc? if have would you mind have a test without Diseqc.

Thanks