I have been struggling with this issue for over a year now. I can't seem to get this device to pick up the channels my TV receiver picks up. It only shows a partial list. I am now considering purchasing the 6985 model, but I can't justify spending even more on these devices when I can't get the one I have to work.
Today was the last straw. I bought an amplifier thinking that perhaps the PCIe card is not providing the voltage to control the switch for horizontal or vertical selection. I purchased one with 20V power adapter. No change. Prior to this I even bought a 4-molex connector adapter, replaced my power supply and connected them. This also made no difference. I had a non-standard mini ITX-esque tower from Gateway so I was limited in my power supply selection.
I have now purchased a brand new computer with a standard sized ATX tower. And yet, I still have the same problems.
What gives?
I am in North America and I have my dished pointed to Galaxy 19 (97 W).